| Code
of conduct All members of ISA
are bound to conform to the Code of Conduct of
the Association, as under:
Relationship with client
Dealings with clients must be conducted in an
ethical manner; terms of agreements should be
clearly and precisely expressed and fulfilled
in good faith; work undertaken should be carried
out promptly and efficiently and client's interests
properly safeguarded and confidentiality maintained.
Relations with fellow members
Dealings with fellow members must be conducted
in a positive and professional manner and in utmost
courtesy and fairness; property rights, work results,
confidential data and vendor/client relations
of fellow members ought to be respected; and no
engagement in harmful, disparaging or predatory
tactics will be entertained.
Relations with principals
Members shall represent principals in a fair
and business like manner in accordance with their
contract, their property and other rights; and
provide full and accurate business records.
Relations with employees
Members shall strive to employ high caliber staff
and offer fair and equal opportunities for growth
and development. Relevant training and constant
upgrading of the employees has to be provided
in line with job responsibilities. Also, employees
have to be informed of their obligation to keep
important data confidential, and of the fact that
any professional misconduct constituting of unauthorized
disclosure of confidential nature or violation
of copyright laws will cause employers to take
disciplinary action.
Relations with public
Members shall promote effective use of information
technology as an instrument for social and economic
good and act as good corporate citizens and fulfill
their responsibilities to the community.
Relations with international community
Members shall promote communication with foreign
countries, based on international cooperation.
They would not harm India's image, while conducting
business abroad.
Intellectual property protection
Members shall neither use nor encourage the use
of pirated software in their own and their client's
organizations.
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